Exchange & Return Policy

At NAZIHA, we care about your satisfaction. Please check our updated policy:

✅ Exchange:
• Items can be exchanged within 7 days from the delivery date.
• Products must be in original condition (unworn, unwashed, with original tags attached).
• Exchanges can be made for a different size/color of the same style, or for another product of equal or higher value (price difference to be paid).

✅ Return:
• Items can be returned within 2 days from the delivery date.
• Refunds are issued as store credit to be used on future purchases.
• If the item is faulty or damaged, a full refund will be made via the original payment method.

🚚 Shipping:
• Shipping fees for exchanges/returns are covered by the customer,
unless the product is faulty or incorrect.